Trip Report: Qatar Airways (B777-300ER) Business CMB-DOH

The Details

  • Flight: QR665
  • Aircraft: B777-300ER
  • Class: Business
  • Seat: 2A and 2B
  • Route: Colombo Bandaranaike International (CMB)-Doha Hamad International DOH
  • Distance: 2,428 miles
  • Duration: 5hrs 12min
  • Departure: 11:09AM
  • Arrival: 2:02PM

The Preflight

After spending a adventurous week in Sri Lanka, including a few wonderful nights in Ella, it was time for my significant other and I to return home to Chicago. Our routing was going to be CMB-DOH then DOH-ORD with an overnight layover in Doha.

We took called an Uber from the Hilton Colombo to take us to Colombo International and had a very eventful journey. Our Uber driver was pulled over by the police and we had a few tense minutes wondering if our driver was going to be arrested…

Anyways, we arrived at Bandaranaike International three and a half hour prior to departure. Check-in was via the dedicated Business class lane and we got our boarding passes after about 10 minutes in line. Once past customs and security we made our way to the Araliya Lounge. We tried to use the SriLankan Lounge but were surprisingly turned away by lounge staff.

From the terminal there were great views of the apron and remote stands. I spotted quite a few aircraft I had never seen before including an Oman Air B737 MAX.

Boarding began promptly and was done via bus. The entire process was insane and there were hundreds of people cramped in the small bus waiting area. Luckily, there was a dedicated business class bus which whisked us away from the madhouse of a gate area.

Our B777-300ER, registration A7-BEC, was delivered brand new to Qatar Airways in August 2014. She was actually leased to Royal Air Maroc for three months in 2019 before being returned to Qatar Airways in September 2019.

The Flight

Qatar Airways currently has two different versions of the B77Ws that do not have QSuites. One version has 24 business and 388 economy class seats. Our aircraft featured 42 lie-flat B/E Aerospace Minipods in a 2-2-2 configuration in two separate cabins along with 316 economy seats.

The larger business class cabin had four rows of six seats between the first two pairs of doors. There was a separate smaller cabin of three rows of business class after the second pair of doors.

We were seated in row two on this flight. Each seat was 21.8″ wide with 78″ of pitch. Awaiting us at our seats were a pillow, blanket, and amenity kit. There was an extendable privacy divider between the seats as well. Each seat also featured a reading lamp. I found the cushioning on the seat to be excellent and very comfortable.

There was a leg rest which felt flimsy when resting my legs on them.

The IFE screen was located in the seatback.

The screen itself was very dated and had poor definition.

There was a large storage bin below the IFE screen. There was also a separate storage bin for shoes and a literature pocket.

The center console had an additional literature pocket. The massive, heavy, but sturdy bi-fold tray table was also stored in the center.

Under the counter top at each seat was another storage space which when opened had a water bottle.

Below the center armrest was a USB charger and headphone jack. There was no 110V outlet for charging larger electronics.

In the left armrest were the seat controls which included options for lumbar support and massaging. The IFE remote was stored in the right armrest.

I appreciated how the IFE remote screen also allowed for separate streaming from the main screen.

The amenity kit contents were an eye mask, socks, and lip balm.

The lavatories were stocked with toothbrushes and shaving kits.

Qatar Airways also provided Oryx One branded headphones which were average.

The pillow was comfy and firm.

A plastic wrapped blanket was also at each seat. It was heavy and the cloth felt great.

After boarding, a friendly flight attendant came by and asked what we would like to drink. I had a glass of Lallier Grande Reserve while my partner had a glass of the Atair Etoile Rose. We were offered a choice between hot or cold scented towels.

Our lovely flight attendant then explained the inflight service to us and distributed the menus. She described the dine-on-demand concept and a few minutes later asked what we would like to have for lunch and when.

Our flight attendant also asked what we would like to drink with our main meal.

At 11:09 we began our pushback and taxied to the runway. Colombo airport was undergoing a massive amount of construction.

We had a smooth climb and passed over the beautiful Sri Lankan coastline.

Service began with another glass of champagne and some warmed nuts.

There was a slight mix-up with our meal service and my main was served before the appetizer. I had the slow cooked lamb with herb lemon jus. The dish was rather disappointing as the lamb was tough and dry. I picked at the slightly under-cooked carrots and the mashed potatoes. We were also given individual bread baskets.

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For my appetizer I had the chicken and sweet pepper kebab served with sun-dried tomato salad and tomato chutney. Unfortunately, the chicken was also cooked dry and not very flavorful.

For dessert I had the red velvet cake. It was also dry…

After the meal flight attendants came by with another round of warm towels. My significant other had a Karak Chai.

I ordered an Americano and was also given a box of Godiva chocolates.

The meal service was over in two hours and by then we were passing above India.

I set up my bed and managed to nap for about an hour and a half. The blanket was very very comfortable.

In no time we were passing by the artificial islands of Doha on final into DOH.

We landed and quickly taxied to the main terminal. No bus for us today!

I felt that this was a fine five hour flight from Colombo to Doha. The food was not the best but I wasn’t expecting anything spectacular originating from Colombo. Otherwise, despite the small hiccup of my main being served before my appetizer the service was excellent. Qatar Airways is one carrier I will always choose before others if given the option simply due to phenomenal service and great alcohol selection.

3 thoughts on “Trip Report: Qatar Airways (B777-300ER) Business CMB-DOH

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